Mirakl Connect is an enterprise marketplace that can help you scale quickly by managing all your selling channels in one place. ShipStation's integration with Mirakl Connect allows you to import orders into ShipStation from your Mirakl marketplace as well as other stores you have connected to Mirakl Connect.
Interested in getting started with Mirakl Connect? Fill in their online form to get started! When signing up please let Mirakl Connect know that you have located them via ShipStation to ensure a smooth onboarding process.
Connection Requirements:
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An active account with Mirakl Connect.
Please refer to the Mirakl Documentation Portal to get started with Mirakl Connect.
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Your Mirakl Connect Username and Password.
Order Import Requirements:
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Must include a Ship To address.
To connect your Mirakl store to ShipStation:
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Select the Mirakl Connect tile.
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Click Connect to complete setup.
After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
Prevent Duplicate Orders with Shopify and Prestashop
To prevent importing duplicate orders, either disable the order synchronization of Shopify and Prestashop within Mirakl Connect or set the stores to Inactive within ShipStation. See the section below for details.
If you plan on using Mirakl Connect with Shopify or Prestashop, use one the two methods described below to prevent importing duplicate orders.
Add Source Column on Order Grid
In the Order Grid, click on the Columns button and select Source. This will help identify which store the order originated from.
Mirakl Connect connects to a huge selection of order sources, some of which ShipStation also integrates with. If you have the same store connected to your Mirakl Connect account as well as to ShipStation, both stores could import the same orders. ShipStation and Mirakl Connect have integrated in a way that it will prevent duplicate orders from most channels, with the exception of Shopify, Prestashop, and other channel aggregators like ChannelAdvisor. For these integrations, you must choose which channel you prefer to import your orders from.
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To import from Mirakl: Set Shopify, PrestaShop, or the multi-channel integration to Inactive in ShipStation.
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To import from the direct store connection: Disable the Shopify or PrestaShop connection within Mirakl Connect. Other multi-channel integrations are not compatible with Mirakl Connect. You must choose one or the other.
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Because Mirakl Connect API does not yet support order or item weight we suggest that you set the weight inside of ShipStation. This can be done in bulk via CSV or individually.
Here are some common issues experienced by users, potential causes, and available troubleshooting tips.
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Issue |
How to troubleshoot or resolve |
|---|---|
|
Invalid Shipping Address |
For U.S. orders,ShipStation validates addresses against the USPS address validation database. For other supported countries, ShipStation validates addresses against the Melissa Database. The Address Validation article has more details on how ShipStation handles address validation. |
|
Importing duplicate orders from Shopify or Prestashop. |
If you want to import your Shopify and Prestashop orders through Mirakl Connect, set the Shopify and Prestashop store to inactive within ShipStation. If you prefer to use the Shopify or Prestashop integrations in ShipStation, log in to Mirakl Connect and disable the order synchronization for Shopify and Prestashop from there. |
|
Duplicate order imports |
Other multi-channel integrations, such as Channel Advisor, are not compatible with Mirakl Connect. Check if you have a multi-channel integration connected to ShipStation. If so, set the other multi-channel integration to inactive. |