A quick reference guide to the support options available for ShipStation's integrated postage providers, including help centre links and contact information.
The ShipStation support team can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to the shipping carrier or postage provider for assistance (for example, to locate a missing package or inquire about delivery exceptions).
Below is a list of publicly available support resources for ShipStation's Carrier partners. You may have additional support resources available based on your contract or subscription level with the carrier.
|
Partner |
Help Centre |
Support Email or Contact Form |
Support Phone |
Other Resources |
|---|---|---|---|---|
|
Chronopost |
- |
0 825 801 801 |
- |
|
|
Colis Prive |
- |
- |
- |
|
|
Colissimo |
- |
- |
||
|
Delivengo |
- |
- |
||
|
Deutsche Post Cross Border |
- |
- |
||
|
Lettre Suivie (La Poste) |
3631 (from France) |
- |
||
|
Mondial Relay |
09 69 32 23 32 |
- |
||
|
UPS |
0821 233 877 |
- |