A quick reference guide to the support options available for selling channels that integrate with ShipStation, including help centre links and contact information.
The support team at ShipStation can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to your Selling Channel's support team directly for assistance using or setting up their service.
Below is a list of publicly available support resources for all of ShipStation's Selling Channel partners. You may have additional support resources available based on your contract or subscription level with the selling channel:
|
Partner |
Help Centre |
Support Email |
Support Phone |
Other Resources |
|---|---|---|---|---|
|
Acumatica |
+1-888-228-8300 |
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|
Alibaba |
- |
- |
||
|
Amazon |
- |
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|
Americommerce |
+1-800-936-9006 |
- |
||
|
Back Market |
- |
- |
||
|
Bandcamp |
- |
|||
|
Big Cartel |
- |
|||
|
BigCommerce |
||||
|
Bonanza |
- |
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|
Brightpearl |
||||
|
ChannelSale |
||||
|
Cin7 |
- |
- |
||
|
CoreCommerce |
+1-615-550-5523 |
- |
||
|
Coupang |
FAQ Page (Korean) |
- |
- |
|
|
CrateJoy |
- |
|||
|
CS-Cart |
- |
- |
||
|
Darty |
- |
- |
||
|
DearSystems |
- |
|||
|
eBay |
- |
- |
||
|
Ecwid |
- |
|||
|
Faire |
- |
- |
||
|
FNAC |
- |
- |
- |
|
|
GeekSeller |
+1-844-334-3377 |
- |
||
|
Google stores |
- |
- |
||
|
Groopdealz |
- |
- |
- |
|
|
GrouponGoods |
- |
- |
||
|
Handshake |
- |
|||
|
Houzz |
+1-800-368-4268 |
- |
||
|
Inksoft |
800-410-3048 |
|||
|
Lengow |
+44 203 318 2631 |
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|
Liftoff |
- |
|||
|
Linnworks |
||||
|
Listing Mirror |
855-218-5469 |
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|
Magento |
- |
|||
|
Maropost Common Cloud (formerly Neto) |
1-888-438-3152 Technical Support: Ext. 2 |
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|
MijoShop |
- |
- |
||
|
Miva Merchant |
+1-800-608-6482 |
|||
|
Modern Retail |
+1 646-590-7329 |
|||
|
Morecommerce (formerly OpenSky) |
- |
- |
||
|
NewEgg |
+1-626-271-9700 |
- |
||
|
OpenCart |
+852 2499 0996 |
|||
|
Order Time |
954-302-6815 |
|||
|
Overstock.com |
(800) 843-2446 |
- |
||
|
Oxatis |
(+33)4 86 26 26 26 |
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|
PrestaShop |
- |
|||
|
Rakuten |
- |
- |
||
|
Reverb |
+1-888-726-2728 |
- |
||
|
RevolutionParts |
+1-480-779-7278 |
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|
Rithum (formerly ChannelAdvisor) |
+1-866-264-8594 |
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|
Salesforce Commerce Cloud |
+1-800-667-6389 |
|||
|
Scout topShelf |
+1-651-964-3259 Ext. 2 |
- |
||
|
Sears |
- |
|||
|
SellBrite |
- |
|||
|
SellerActive |
+1-800-545-7385 |
- |
||
|
Shift4Shop (formerly 3dcart) |
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|
Shopify |
||||
|
ShoppingFeed |
- |
|||
|
Sophio |
+1-888-563-2591 |
|||
|
Spark Shipping |
+1-617-934-6559 |
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|
Square Market |
- |
|||
|
Squarespace |
- |
|||
|
Storenvy |
- |
- |
||
|
SureDone |
+1-877-773-6755 |
|||
|
Tanga |
- |
- |
||
|
Tophatter |
- |
- |
||
|
UltraCart |
+1-209-383-9870 |
|||
|
Volusion |
- |
|||
|
Weebly |
- |
|||
|
Wish |
- |
|||
|
Wix |
- |
|||
|
WooCommerce |
- |
- |
||
|
X-Cart |
- |
|||
|
xentral |
- |
|||
|
Zen Cart |
- |
- |
||
|
Zoey |
- |