Contact Selling Channel Support

A quick reference guide to the support options available for selling channels that integration with ShipStation, including help centre links and contact information.

The support team at ShipStation can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to your Selling Channel's support team directly for assistance using or setting up their service.

Below is a list of publicly available support resources for all of ShipStation's Selling Channel partners. You may have additional support resources available based on your contract or subscription level with the selling channel:

Partner

Help Centre

Support Email

Support Phone

Other Resources

Acumatica

Acumatica University

Contact Form

+1-888-228-8300

Acumatica Community

Alibaba

Helpcentre

Contact Form

-

-

Amazon

Contact Form

Contact Form

-

Amazon Seller University

Amazon MWS Status

Americommerce

Help Center

Contact Form

+1-800-936-9006

-

Back Market

Help Center

Contact Form

Bandcamp

Help Center

Contact Form

-

Bandcamp Status

Big Cartel

Help Center

support@bigcartel.com

-

Big Cartel Status

BigCommerce

Help Center

Contact Form

BigCommerce Status

Bonanza

Help Center

Contact Form

-

Bonanza FAQs

Brightpearl

Help Center

Contact Form

Brightpearl Status

ChannelAdvisor

Knowledge Center

Contact Form

+1-866-264-8594

ChannelAdvisor Alerts

ChannelSale

Support Center

info@channelsale.com

ChannelSale FAQs

Cin7

Help Center

Contact Form

Cin7 Status

Cin7 Updates

CoreCommerce

Support Center

support@corecommerce.com

Contact Form

+1-615-550-5523

-

CrateJoy

Support Center

support@cratejoy.com

Contact Form

-

CrateJoy Status

CS-Cart

Help Desk

-

-

CS-Cart Support Policy

DearSystems

Support Center

support@dearsystems

Contact Form

-

DearSystem Status

eBay

Seller Center

-

-

eBay System Status

Ecwid

Help Center

support@ecwid.com

Contact Form

-

Ecwid Status

GeekSeller

Knowledge Base

support@geekseller.com

+1-844-334-3377

-

Google stores

Help Center

-

-

Community

Groopdealz

-

Contact Form

-

-

GrouponGoods

Merchant Success Portal

support@groupon.com

Contact Form

-

-

Handshake

FAQ

help@handshake.com

-

Blog

Houzz

Help Center

Contact Form

+1-800-368-4268

-

Linnworks

Support Center

support@linnworks.com

Contact Form

Linnworks Status

Magento

Help Center

Contact Form

-

Magento Technical Resources

MijoShop

Support Center

-

-

MijoShop Support Policy

Miva Merchant

Support Center

Contact Form

+1-800-608-6482

Miva Knowledgebase

NewEgg

User & Service Guides

Contact Form

+1-626-271-9700

-

OpenCart

Support Center

opencart@zendesk.com

Contact Form

+852 2499 0996

OpenCart Documentation

Order Time

Knowledge Base

support@ordertime.com

954-302-6815

Order Time Webinars

Oxatis

Centre d'aide

Contact Form

(+33)4 86 26 26 26

Support Technique

Morecommerce (formerly OpenSky)

Knowledge Base

Contact Form

-

-

PrestaShop

Support Center

Contact Form

-

Rakuten

Help Center

Contact Form

-

-

Reverb

Help Center

Contact Form

+1-888-726-2728

-

RevolutionParts

Knowledge Base

support@revolutionparts.com

Contact Form

+1-480-779-7278

RevolutionParts Status

Salesforce Commerce Cloud

Help Center

Contact Form

+1-800-667-6389

Salesforce Commerce Cloud FAQs

Scout topShelf

FAQs

support@scoutsft.com

Contact Form

+1-651-964-3259 Ext. 2

-

Sears

Help Center

Contact Form

-

Sears Vendor Guide

SellBrite

Support Center

support@sellbrite.com

-

Sellbrite Status

SellerActive

Help Center

support@selleractive.com

+1-800-545-7385

-

Shift4Shop (formerly 3dcart)

Support Center

Contact Form

Shift4Shop User Manual

Shift4Shop Status

Shopify

Help Center

support@shopify.com

Contact Form

Shopify Status

@ShopifySupport Twitter

Sophio

Knowledge Base

support@sophio.com

Contact Form/Support

+1-888-563-2591

Sophio FAQs

Sophio Knowledgebase

Spark Shipping

Help Center

support@sparkshipping.com

Contact Form

+1-617-934-6559

Spark Shipping FAQs

Square Market

Support Center

Contact Form

-

Square Status

Squarespace

Support Center

Contact Form

-

Squarespace Status

Storenvy

Support Center and Contact

-

-

Storenvy Status

SureDone

Support Center

support@suredone.com

+1-877-773-6755

SureDone Status

Tanga

Help Center

support@tanga.com

Contact Form

-

-

Tophatter

Help Center

help@tophatter.com

-

-

UltraCart

Wiki Space

support@ultracart.com

+1-209-383-9870

Ultracart FAQs

Volusion

V1 Help Center

V2 Help Center

-

Volusion Status

Weebly

Support Center

Contact Form

-

Weebly Status

Wish

Help Center

Contact/Support Form

-

Wish Status

Wix

Help Center

Contact Form

-

Wix Status

WooCommerce

Documentation

Contact Form

-

-

X-Cart

Help and Documents

Contact Form

-

Zen Cart

Store Owner Docs

-

-

Developer Docs

Zen Cart Forums

Zoey

Guides

Contact Form

-

API Docs