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Lettre Suivie (La Poste Tracked Letter)

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ShipStation Content Team

Updated

Details about ShipStation's Lettre Suivie integration. Includes requirements, connection process, features, and integration notes.

Lettre Suivie is a shipping service offered by La Poste for small envelopes weighing less than 3 kg. With the ShipStation integration to Lettre Suivie, you can ship domestically using their Standard service and track your shipment's progress in ShipStation to ensure successful delivery.

Interested in using Lettre Suivie? Create a La Poste Pro-Account to get started!

Lettre Suivie Integration Requirements

Connection Requirements:

  • An active account with Lettre Suivie.

  • Your Lettre Suivie Customer Account Number, Contract Number, and Contract Version Number.

Connect a Lettre Suivie Account to ShipStation

To connect your Lettre Suivie account to ShipStation:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Shipping, then choose Carriers from the left-hand sidebar.

    V3__SET__SB__SHP__Carriers__FR_MRK.png

  3. Go to the Your Carrier Accounts tab, then click Add Carrier.

    Carriers settings screen with arrow pointing to Add Carriers button

  4. Select the Lettre Suivie tile in the Connection pop-up and click Connect.

    lettresuivie_tile.png

  5. Enter your Lettre Suivie Customer Account Numberand Contract Number.

    The Contract Version Number is filled in by default. You don't need to insert it.

    SET_SHP_CUI_LetttreSuivie_MRK.png

  6. Click Connect.

Available Features for Lettre Suivie Integration

The ShipStation integration with Lettre Suivie supports the following standard features and services:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Electronic Customs Submission

Grey dash icon. Not applicable.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Grey dash icon. Not applicable.

End of Day (PDF)

Grey dash icon. Not applicable.

Label Branding

Green checkmark. Supported feature. Yes.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Lettre Suivie Domestic Services

  • Standard

Lettre Suivie Package Types

  • Package

  • Custom Packages

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Additional Details About the Lettre Suivie Integration

  • Maximum package dimensions: The maximum weight for Lettre Suivie shipments is 3 kg. The maximum package height is 3 cm and the sum of all the dimensions (length, width, and height) must be less than 90 cm.

  • Surcharges, including fees for fuel, insurance, and home delivery, are not included in rate quotes.

  • You cannot currently mark shipments as Shipped with Lettre Suivie. If you ship orders outside of ShipStation with Lettre Suivie, choose Other as the service when marking as shipped.

  • The ShipStation integration with Lettre Suivie does not support third-party billing or the shipping of dangerous goods.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

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