Upgrade to the New ShipStation Connect

Information on the process of updating ShipStation Connect to the new ShipStation Connect v4 or later.

ShipStation has released a new version of ShipStation Connect that makes printing documents and labels from ShipStation even more efficient and versatile. This article will guide you through the process of updating your version of ShipStation Connect to the new version.

Why should I upgrade to the new version of ShipStation Connect?

Upgrading to the new version of ShipStation Connect gives you access to the following features:

  • Auto-update: ShipStation Connect's auto-update feature stays up to date with the latest Connect features, automatically.

  • Future enhancements: ShipStation Connect's redesigned back end sets the stage for soon to come feature enhancements.

  • MacOS Monterey: Support for MacOS 10.12.x Monterey

  • Print Sharing: The new version of ShipStation Connect makes it simpler to share printers with all ShipStation account users.

Take advantage of the new ShipStation Connect features by upgrading to the new version of ShipStation Connect. Follow the instructions below for your operating system to:

  • Uninstall the old version of ShipStation Connect

  • Download and install the new version of ShipStation Connect

Uninstall the Old Version of ShipStation Connect

Install ShipStation Connect

You can install ShipStation Connect on either a MacOS or Windows workstation.

Operating System Requirements

ShipStation Connect is supported on the following operating systems:

  • Windows 10 or later. Make sure any available updates for your version of Windows have also been installed.

  • MacOS 10.12 (Sierra) or later.

ShipStation Connect may work on earlier versions of these operating systems. However, earlier versions are not supported and are not recommended.


Install ShipStation Connect only on your Printer Workstation(s). Any computer that does not have a printer connected, even if you use it for ShipStation, does not need to have ShipStation Connect installed.

You are now on the updated version of ShipStation Connect.

Review our ShipStation Connect help article for more detailed information on installing and configuring ShipStation Connect.