ShipStation One Balance™

ShipStation One Balance™ gives you a balance of funds to purchase labels from the available One Balance carriers. Instead of purchasing labels and managing payments to multiple postal accounts, use just one balance for all labels.

Just as one wallet holds multiple credit cards, ShipStation OB™ acts like a single postage account in ShipStation. You'll also receive our select preferred rates for services from the included carriers. There’s no need to create individual accounts for each carrier you might wish to use. With ShipStation OB™, just set up your preferred billing method and start purchasing labels.

For details about using ShipStation OB™ with our current partners, review the articles linked below (or in the article list on the left side of this page):

Set Up Billing for ShipStation One Balance™

Before you can create labels with a ShipStation One Balance™ carrier, you'll need to add your billing information. Once your billing information has been added, you can start creating labels and adding funds to your balance.

  1. Click the Set up carriers button.

    Settings_Carrier_OB_France.png
  2. Click Continue Setup in the Add Shipping Carriers pop-up window.

    OB_France_configure.png
  3. Enter your payment method and billing address in the Payment & Location tab.

    OB_FR_signup.png
  4. Click Finish Setup.

This billing method will apply funds to the balance used to purchase labels through ShipStation One Balance™. Charges to add funds to the balance will appear on your credit card reports with the description “STAMPS."

Update Payment Method

To change the payment method and billing address for your ShipStation One Balance accounts:

  1. Click the settings option for the account.

    Settings_Carrier_OB_France.png
  2. Select Update payment method.

  3. Enter your billing details and click Save changes.

Payment Method is for Postage Only

Your ShipStation One Balance billing information is only used for postage purchases. You can update your billing information for your ShipStation subscription and Shipsurance fees in your Subscription Settings.

Available Features for ShipStation One Balance™

ShipStation One Balance™ supports the following standard features:

Feature

Colissimo from ShipStation

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Red X mark. Unsupported feature. No.

Return Labels

Green checkmark. Supported feature. Yes.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Grey dash icon. Not applicable.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Red X mark. Unsupported feature. No.

End of Day (Electronic)

Grey dash icon. Not applicable.

End of Day (PDF)

Grey dash icon. Not applicable.

Label Branding

Green checkmark. Supported feature. Yes.

Label Messages

Green checkmark. Supported feature. Yes.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Domestic ShippingInternational ShippingElectronic Customs SubmissionReturn LabelsEstimated RatesCarrier InsuranceTrackingAutomatic TrackingEnd of Day (Electronic)End of Day (PDF)Label BrandingLabel MessagesMulti-package Shipping

Available Services with ShipStation One Balance™

The following shipping services are available when using ShipStation One Balance™:

Domestic Services

Colissimo One Balance

  • Colissimo France

    • Domicile (Home delivery) without signature & Return

    • Domicile (Home delivery) with signature

    • Point Retrait (Pick-up)

  • Colissimo Outre-Mer (French oversees territories)

    • Domicile (Home delivery) without signature & Return

    • Domicile (Home delivery) with signature

International Services

Colissimo One Balance

  • International

    • Expert & Return

  • Europe

    • Domicile (Home delivery) without signature

    • Domicile (Home delivery) with signature

    • Point Retrait (Pick-up)

Domestic ShippingInternational ShippingElectronic Customs SubmissionReturn LabelsEstimated RatesCarrier InsuranceTrackingAutomatic TrackingEnd of Day (Electronic)End of Day (PDF)Label BrandingLabel MessagesMulti-package Shipping