ShipStation One Balance gives you access to discounted rates for ShipStation's included carriers. Additionally, you can purchase labels from any of these carriers using a single balance of funds. Instead of purchasing labels from and managing payments for multiple postal accounts, use just one balance for all labels.
Just as one wallet holds multiple credit cards, ShipStation contains multiple included carriers, with funds managed in a single postage account. You'll also receive our select preferred rates for services from the included carriers. There’s no need to create individual accounts for each carrier you might wish to use. With ShipStation, just set up your preferred billing method and start purchasing labels.
For more details about each included carrier, review the articles linked here:
-
More carriers to come soon!
ShipStation One Balance is automatically part of your ShipStation account, but you'll need to provide billing information before you can create any labels or add insurance to your shipments. Funds for ShipStation One Balance are managed directly in ShipStation.
You'll be prompted to add your billing information the first time you attempt to create a label, or you can follow the steps below to add the billing information in advance:
-
Click the Set up carriers button.
-
Follow the on-screen instructions to enter your billing details, agree to the terms and conditions, and finish the setup.
This billing method will apply funds to the one balance used to purchase labels through ShipStation One Balance. Charges to add funds to the balance will appear on your credit card reports with the description “STAMPS."
Enable Auto-Funding For a Seamless Experience
We recommend using auto-funding to ensure the balance never falls below a set threshold amount.
To change the payment method and billing address for your ShipStation One Balance accounts:
-
Click the settings option for the account.
-
Select Update payment method.
-
Enter your billing details and click Save changes.
Payment Method is for Postage Only
Your ShipStation One Balance billing information is only used for postage purchases. You can update your billing information for your ShipStation subscription and Shipsurance fees in your Subscription Settings.
ShipStation One Balance™ supports the following standard features:
The following shipping services are available when using ShipStation One Balance™:
Domestic Services
|
Colissimo from ShipStation |
|---|
|
International Services
|
Colissimo from ShipStation |
|---|
|
Transaction History is where you can view an itemized list of transactions that affect your One Balance account.
The Transaction History grid lists transactions chronologically by date starting with the most recent. It includes the following transaction types:
-
Label purchases
-
Insurance purchases
-
Service charges
-
Debits and credits to the wallet balance
-
Refunds
