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Shopware v6 Cloud

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ShipStation Content Team

Updated

How to add a Shopware v6 Cloud store to ShipStation, what features are available, other need-to-know details, and troubleshooting tips.

Shopware v6 Cloud is the future-oriented, open commerce platform that turns ambitious business ideas into inspiring success stories. Set your own rules, innovate fast, and stand out with an expertly executed brand strategy and a powerful platform to support your vision.

Request a demo today to learn more about the features offered by Shopware.

Note

Shopware v6 Cloud is the only Shopware integration we support at this time.

The Shopware custom store integration has been deprecated as of November 2021 and is no longer available with ShipStation.

Shopware v6 Cloud Requirements

Connection Requirements:

  • An active account with Shopware v6 Cloud

  • API_URL

    This will include the /api in the path like https://auctane-dev.shopware.store/api

  • Access key ID

  • Secret access key

Order Import Requirements:

  • Must include a Ship To address.

Connect a Shopware v6 Cloud Store to ShipStation

To connect your Shopware v6 Cloud store to ShipStation:

  1. Log in to your Shopware v6 Cloud account and locate your account's API_URL, Access key ID, and Secret access key to copy and paste in Step 7.

  2. Open a new tab or browser window and log in to your ShipStation account.

  3. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  4. Select Selling Channels from the left-hand sidebar, then choose Store Setup.

    Settings page selections, with outline marking around the Selling Channels Store Setup option.

  5. Click Connect a Store or Marketplace.

    Store Setup Settings, arrow points to Connect a Store or Marketplace button.

  6. Select the Shopware tile.

    Shopware tile, as seen in the Connect Selliing Channel popup

  7. Enter your API_URL, Access key ID, and Secret access key into the corresponding fields in the Connection popup, then click Connect.

    Popup with fields for API URL, Access key ID, & Secret access key. Red box surrounds Connect button

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Shopware v6 Cloud Integration

The ShipStation integration with Shopware v6 Cloud supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common Integration Features

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Custom Field Mappings

Green checkmark. Supported feature. Yes.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service

Red X mark. Unsupported feature. No.

Payment Method

Green checkmark. Supported feature. Yes.

Discounts

Red X mark. Unsupported feature. No.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Red X mark. Unsupported feature. No.

Notes from Buyer

Red X mark. Unsupported feature. No.

Order Weight

Green checkmark. Supported feature. Yes.

Item Weight

Green checkmark. Supported feature. Yes.

Item Images

Red X mark. Unsupported feature. No.

Item Options

Red X mark. Unsupported feature. No.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Pickup-Dropoff (PUDO) Supported

Red X mark. Unsupported feature. No.

Shopware v6 Cloud to ShipStation Order Status Mapping:

ShipStation Status

Shopware v6 Cloud Status

Awaiting Payment

AwaitingPayment

Awaiting Shipment

AwaitingShipment

Shipped

COMPLETED

Cancelled

CANCELLED

On Hold

OnHold

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Red X mark. Unsupported feature. No.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details About the Shopware v6 Cloud Integration

  • Shopware's API does not support the Pickup-Dropoff (PUDO) feature.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

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