Shopware v6 Cloud

How to add a Shopware v6 Cloud store to ShipStation, what features are available, other need-to-know details, and troubleshooting tips.

Shopware v6 Cloud is the future-oriented, open commerce platform that turns ambitious business ideas into inspiring success stories. Set your own rules, innovate fast, and stand out with an expertly executed brand strategy and a powerful platform to support your vision.

Request a demo today to learn more about the features offered by Shopware.

Note

Shopware v6 Cloud is the only Shopware integration we support at this time.

The Shopware custom store integration has been deprecated as of November 2021 and is no longer available with ShipStation.

Shopware v6 Cloud Requirements

Connection Requirements:

  • An active account with Shopware v6 Cloud

  • API_URL

    This will include the /api in the path like https://auctane-dev.shopware.store/api

  • Access key ID

  • Secret access key

Order Import Requirements:

  • Must include a Ship To address.

Connect a Shopware v6 Cloud Store to ShipStation

To connect your Shopware v6 Cloud store to ShipStation:

  1. Log in to your Shopware v6 Cloud account and locate your account's API_URL, Access key ID, and Secret access key to copy and paste in Step 7.

  2. Select the Shopware tile.

    Shopware logo, as seen in the Connect a Marketplace popup
  3. Enter your API_URL, Access key ID, and Secret access key into the corresponding fields in the Connection popup, then click Connect.

    Shopware connection screen shows fields for API URL, Access key ID, & Secret access key. Connect button highlighted

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Shopware v6 Cloud Integration

The ShipStation integration with Shopware v6 Cloud supports the following standard features:

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details About the Shopware v6 Cloud Integration

  • Shopware's API does not support the Pickup-Dropoff (PUDO) feature.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information