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Mondial Relay

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ShipStation Content Team

Updated

Mondial Relay is the leading Pick Up location carrier in France. ShipStation's integration with Mondial Relay allows you to create domestic and international labels for all destinations within the Mondial Relay service area. Mondial Relay also supports pickup drop-off services for CDiscount and Oxatis orders.

Interested in a Mondial Relay account? Go to the Mondial Relay website to create an account today!

Mondial Relay Integration Requirements

Connection Requirements:

  • An active account with Mondial Relay

  • Your Mondial Relay Brand (Enseigne) and Private Key (You must obtain your Private Key from Mondial Relay.)

Connect a Mondial Relay Account to ShipStation

To connect your Mondial Relay account to ShipStation:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Shipping, then choose Carriers from the left-hand sidebar.

    V3__SET__SB__SHP__Carriers__FR_MRK.png

  3. Go to the Your Carrier Accounts tab, then click Add Carrier.

    Carriers settings screen with arrow pointing to Add Carriers button

  4. Select the Mondial Relay tile and click Connect.

    Mondial Relay logo on tile with button that reads, "Connect".

  5. Enter your Mondial Relay Brand and Private Key, and choose an Account Nickname for you to identify the carrier account in ShipStation.

    SET_SHP_CUI_mondialrelay.png

  6. Click Connect.

Available Features for Mondial Relay Integration

ShipStation's integration with Mondial Relay supports the following standard features and services:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

Green checkmark. Supported feature. Yes.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Red X mark. Unsupported feature. No.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Green checkmark. Supported feature. Yes.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Mondial Relay Domestic Services

  • Point Relais® Delivery

Mondial Relay International Services

  • Point Relais® Delivery International

  • Home delivery <30Kg

Mondial Relay Package Types

  • Mondial Relay Package (for international shipments)

  • Package

  • Custom Packages

Additional Features for Mondial Relay

ShipStation's integration with Mondial Relay allows for the following additional features:

Feature

Description

Supports pick-up and drop-off services

Pick Up/ Drop Off services are available with the following Marketplaces:

  • CDiscount

  • Oxatis

Carrier insurance

Insurance coverage of €25 from Mondial Relay is automatically included in the shipping rate. Additional coverage can be added up to €500. Contact Mondial Relay Support for full details on available coverage.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Additional Details About the Mondial Relay Integration

  • ShipStation's integration with Mondial Relay does not support third-party billing.

  • Occasionally, international tracking is not available when consolidators hand the package off to another carrier and tracking information stops.

  • Mondial Relay only supports shipments with a cubic dimension of 999 cm3 or less.

  • International services are limited to the following destinations:

    • Point Relais® (International): Belgium, Luxembourg, the Netherlands, and Spain

    • Home delivery: Austria, Belgium, Germany, Italy, Luxembourg, the Netherlands, Portugal, and Spain

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

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