Display Options

How to access display settings to adjust how information is displayed, account time zone, date and time format, and units of weight and measurement.

ShipStation offers a number of ways to customise the interface so it's easier on the eyes and matches your expectations for how information should appear.

Users with the appropriate permissions can change which window auto-loads on login, enable advanced product types, change date and time formats, update units of measure, and many other options.

Access the Display Options

From there, you can select a tab to edit the available categories of Display Options that dictate how information will appear when you're logged into ShipStation.

General Preferences

SET_ACCT_DisplayOption-General_MRK.png

Pictogram silhouette of one user. indicates a user-specific setting. A change made to a user-specific setting will only apply to the user you are currently logged in as, and will not affect other users on the account.

Pictogram silhouette of one user, flanked by two smaller, pictogram silhouette users. indicates an account-wide setting. A change made to an account-wide setting will affect all users on the account.

Settings

Options

QuickShip

  • Admin only, account-wide setting.

  • Controls whether or not users have access to the QuickShip feature in ShipStation.

  • This does not automatically enable the QuickShip process. Instead, it dictates whether or not a user has access to the feature.

  • QuickShip allows you to skip the Label Cost Summary Screen to create labels and batches in a single click.

Log in directly to

  • User-specific setting.

  • Controls which page the user will automatically be directed to when logging into ShipStation. The user must have appropriate permissions to access that page.

  • Choose from specific Insights pages, Orders, Shipments, Products, and Customers.

Orders Display Options

V3_SET_ACCT_DisplayOptions_Orders_MRK.png

Pictogram silhouette of one user. indicates a user-specific setting. A change made to a user-specific setting will only apply to the user you are currently logged in as, and will not affect other users on the account.

Pictogram silhouette of one user, flanked by two smaller, pictogram silhouette users. indicates an account-wide setting. A change made to an account-wide setting will affect all users on the account.

Setting

Options

Customer History Popover

  • User-specific setting.

  • Allows you to hover over a recipient's name in the Orders grid to view their history as a customer of your business, as shown in the example below.

    V3_ORD_CustomerHistoryPU_MRK.png

Products Display Options

V3_SET_ACCT_DisplayOptions_Products_MRK.png

Pictogram silhouette of one user. indicates a user-specific setting. A change made to a user-specific setting will only apply to the user you are currently logged in as, and will not affect other users on the account.

Pictogram silhouette of one user, flanked by two smaller, pictogram silhouette users. indicates an account-wide setting. A change made to an account-wide setting will affect all users on the account.

Setting

Options

Product Type

  • Admin only, account-wide setting.

  • Controls the ability to create Advanced Products in ShipStation.

  • Adjusting this setting has no effect on product records already created in ShipStation.

Time and Units Display Options

V3_SET__ACCT__DisplayOptions__Time__Units__MRK.png

Pictogram silhouette of one user. indicates a user-specific setting. A change made to a user-specific setting will only apply to the user you are currently logged in as, and will not affect other users on the account.

Pictogram silhouette of one user, flanked by two smaller, pictogram silhouette users. indicates an account-wide setting. A change made to an account-wide setting will affect all users on the account.

Settings

Options

Time Format

  • User-specific setting.

  • Controls if ShipStation will display times in 12-hour format (with AM/PM notation) or 24-hour format.

Date Format

  • User-specific setting.

  • Controls the format ShipStation uses when displaying dates within the interface.

  • This setting currently only affects the date format in the interface, not the date format for documents like packing slips, which will always use mm/dd/yy only.

Time Zone

  • Admin only, account-wide setting.

  • Controls the time zone ShipStation uses when displaying time stamp information in the account.

Dimensions

  • Admin only, account-wide setting.

  • Controls whether ShipStation will display measurements in inches or centimeters. This will convert existing dimensional values on orders or products to match. This setting will not affect how we obtain information, only how we display it.

  • Rounding during conversion may impact dimensions. We advise you to double-check your shipments if dimension settings change often.

Weight

  • Admin only, account-wide setting.

  • Controls whether ShipStation will display weights in US customary units (pounds and ounces) or in Metric units (grams). If a user changes this setting, ShipStation will convert the number automatically (ounces vs grams).

  • This will convert existing weight values on orders or products to match. This setting will not affect how we obtain information, only how we display it.

  • Rounding during conversion may impact weights. We advise you to double-check your shipments if weight settings change often.