Explains how to close and print shipment manifests in ShipStation, how electronic submission works, which carriers support it, and other important notes.
Some carriers require shipping manifests that list all shipments for that carrier each day. Carriers may refer to this list of shipments as: shipment manifest, SCAN form, Order Summary, End of Day form. ShipStation uses the term 'End of Day' (or EOD, for short) to refer to each of these because they are typically closed and transmitted at the end of the day.
ShipStation provides the ability to close shipments for certain carriers and print the carrier's form, which can then be handed to the carrier's driver and scanned.
Form Requirements per Carrier
Each carrier has different requirements for End of Day forms, and not all carriers require you to close your shipments.
In some cases, you must close and print the forms each day. In others, ShipStation submits the shipping data electronically. When submitted electronically, some carriers will send a PDF to ShipStation you can print out if necessary, but others will not.
When a carrier requires you to close and/or print this form, in most cases you can do so directly in ShipStation.
For details on your carrier's End of Day or manifesting requirements, please check with your carrier account representative. You can also find additional information in the End of Day Form by Carrier section at the bottom of this article, and in the Integrations Help guide articles.
To manually close your shipments, you will need to locate the shipments, close them, and print the form. The following steps will walk you through that process within the ShipStation app.
Close via ShipStation Mobile
You can also close your shipments through the ShipStation Mobile app. Review the ShipStation Mobile End of Day article for details.
Which Shipments Are Displayed?
The shipments displayed are the ones that can be closed manually in ShipStation. Shipments that were closed automatically or electronically will not be listed as open. See the Details by Carrier section for further details.
When you click Close Shipments, the Close Shipments screen will appear and list all available shipments to close for that carrier from all Ship From Locations. All shipments will be selected by default.
To close them all at the same time, click Close All.
Once the Shipments are closed, they will be listed under the Closed tab and ready to print.
As soon as you have closed a set of shipments, you'll see a Print Form link.
Click Print Form and select the printer from the Print pop-up window.
Set Shipping Cutoff
If your shipment pickup or drop off time is early enough in the day that you'd like to continue creating labels for shipments that will be picked up the following day, you'll want those later shipments to have a ship date of the next day so they end up on the correct End of Day form.
To automatically set a time of day when the ship date for a label will be set to the following day, set the Shipping Cutoff time in your Label Document Options.
You can then print via ShipStation Connect or download the form to print through your preferred PDF viewer.
Some carriers do not require a physical End of Day manifest because it is all done electronically through ShipStation. For more information about a specific carrier, review the Details by Carrier section below or the carrier-specific article in our Integrations Help Guide.
When you print UPS labels through ShipStation, there is no need to provide an End of Day report to your UPS driver. Likewise, you do not need to manually send UPS a Package Level Detail (PLD). ShipStation does this automatically.
All shipment information is sent to UPS (through their API) when a label is created. The corner of each UPS label includes a package icon which indicates that the package has been pre-scanned. Drivers are not required to scan each package individually.
Print a UPS Shipment Manifest
If your driver wants you to provide an End of Day form, or your UPS rep wants to review your PLD file, just let them know that ShipStation is a Certified UPS Partner and sends this information directly to UPS using their API.
If you would like to have a physical copy of the day's shipments, go to
Insights > Reports > Shipping Manifest. This manifest is not scannable, but you can use it to verify that you are sending out the correct packages.
Some carriers with electronic submissions do not provide printable Manifests/End of Day forms.
ShipStation's new layout will indicate the format in the column in the Shipments tab:
Closing a End of Day form, means you have manifested your shipments. Open shipments are shipments that have not yet been manifested, while closed shipments are shipments that have been manifested. Once manifested, you can no longer void that shipment's label through ShipStation. You may be able to contact the carrier to void the label, but ShipStation no longer can make changes.
Not all carriers require you to submit an End of Day form or Manifest. Review the list in the section to see your carrier's end of day requirements, or contact your carrier for more details.
UPS End of Day and PLD submitted electronically.
When you print UPS labels through ShipStation, there is no need to provide an End of Day form or manifest to your UPS driver. Likewise, you do not need to manually send UPS a Package Level Detail (PLD). ShipStation does this automatically. The bottom right-hand corner of each UPS label includes a package icon that indicates the package has been pre-scanned. Drivers are not required to scan each package individually.
If you receive an error when attempting to close a End of Day form, contact ShipStation Support.
We also recommend contacting your carrier to see if the shipments have been manifested in their system.