Rakuten

Rakuten is a French marketplace for new and used products. On Rakuten, buyers can find great deals on mobile devices, apparel, toys, books and media, and more.

Rakuten Requirements

Connection Requirements:

Order Import Requirements:

  • Must include a Ship To address.

Connect a Rakuten Store to ShipStation

To connect your Rakuten store to ShipStation:

  1. Log in to your Rakuten account.

  2. Go to My Account and select Tokens under the Account Settings menu.

    Rakuten_Accueil_MonCompte-Tokens_FR_MRK.png
  3. Click the Generate a token button under My developer information.

    Rakuten_MesInformationsDeveloppeurBTN_FR_MRK.png
  4. Copy the Connection token.

    You will enter this token in ShipStation when connecting your Rakuten store.

  5. Select the Rakuten tile.

    RakutenFR_Tile.png
  6. Enter your Rakuten Username and Token.

  7. Click Connect.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Rakuten Integration

ShipStation's integration with Rakuten supports the following standard features:

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information

Additional Details About the Rakuten Integration

  • All Rakuten orders will import into ShipStation in the Awaiting Shipment status.

  • Rakuten orders with the Express delivery type will import into ShipStation with "Express" in Custom Field 1.

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information