Reverb

How to add a Reverb store to ShipStation, what features are available, and other need-to-know details.

Reverb is an ecommerce marketplace where musicians buy and sell their new, used, and vintage instruments and gear. ShipStation imports your Reverb customer shipping data, item SKUs, names, prices and images, and then updates shipment tracking information back to Reverb.

Reverb Requirements

Connection Requirements:

  • An active seller account with Reverb.

  • Your Reverb Shop Name, API Key, and URL to Custom Page

When logged in to Reverb, go to My Shops > Shipping to gather connection credentials (or use this link to log in to Reverb).

Order Import Requirements:

  • Include a Ship To address.

Connect a Reverb store to ShipStation

To connect your Reverb store to ShipStation:

  1. Log in to your Reverb account here.

  2. Go to My Shop > Shipping, or click this link to go directly to Reverb's selling page.

  3. Click the Generate ShipStation Token button at the bottom of the page.

  4. Select the Reverb tile.

    Reverb logo
  5. Enter Your Reverb Shop Name, API Key, and URL to Custom Page.

    Tip

    The URL to Custom Page should be formatted like this:

    • https://reverb.com/shop/[Your Reverb Shop Name]/ship_station

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Reverb Integration

ShipStation's integration with Reverb supports the following standard features:

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information

Additional Details about the Reverb Integration

  • ShipStation cannot send email notifications for Reverb orders. All customer notifications will be handled by Reverb.

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information