Order Time

How to add an Order Time account to ShipStation, what features are available, and other need-to-know details.

Order Time is a cloud-based application to manage your order and product information across multiple selling channels, and transmit that information to Quickbooks. ShipStation's integration will import Ship Docs from Order Time into ShipStation for you to create shipping labels. Once shipped, ShipStation will update Order Time with the shipment details to update the original order source.

Need an Order Time account? Register for a free trial with Order Time.

Order Time Integration Requirements

Connection Requirements:

  • An active account with Order Time.

  • Order Time API Key.

    The Master Admin user must enable the integration by going to Settings > Shipping Integration.  When they enable the integration, Order Time will generate the API Key used in the connection modal.

Order Import Requirements:

  • Must have a Ship Doc created.

  • Must include a Ship To address that uses two-character state and country codes.

Connect an Order Time account to ShipStation

To connect your Order Time account to ShipStation:

  1. Log in to Order Time using the Master Admin user here.

  2. Click the gear icon in the top left corner of the screen to go to the Admin page.

  3. Under General, click Shipping Integration.

    OrderTime Admin General tab with Shipping Integration highlighted.
  4. Click Activate for the ShipStation integration.

    Ordertime Shipping Integration ShipStation with arrow pointing to Activate button.
  5. Copy the API Key generated by Order Time.

  6. Select the Order Time tile.

    OrderTime logo
  7. Enter the master admin Username and API Key generated by Order Time.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Order Time Integration

ShipStation's integration with Order Time supports the following standard features:

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information

Additional Details about the Order Time Integration

  • You must use two-digit ISO codes for State and Country codes on your Ship Docs in order for information to successfully import into ShipStation.

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information