Brightpearl

How to add a Brightpearl account to ShipStation, what features are available, and other need-to-know details.

Brightpearl is a multi-channel, retail-management system that brings orders, inventory, customer data, accounting, and reporting together in one place. These features all integrate seamlessly with ShipStation.

You can arrange a Brightpearl demo here on their website.

Brightpearl Requirements

Connection Requirements:

  • An active account with Brightpearl.

  • Brightpearl user name, password, and Integration URL

  • Account Code, Channel IDs, and Data Code

  • Determine the Brightpearl action when orders ship.

Order Import Requirements:

  • Orders must have a Goods-out note created before they will import to ShipStation.

Connect a Brightpearl account to ShipStation

To connect your Brightpearl account to ShipStation:

  1. Select the Brightpearl tile.

    Brightpearl logo
  2. Fill out the form that appears in the connection window.

    Brightpearl connection form fields.
  3. Click Connect.

If you're unsure what to put in any of those fields, review this Brightpearl help article which describes how to find each field.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Brightpearl Integration

ShipStation's integration with Brightpearl supports the following standard features:

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information
Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information