Sophio

How to add a Sophio store to ShipStation, what features are available, and other need-to-know details.

Sophio supports startup- to enterprise-sized webstores who specialize in Automotive and ‘other motive’. Use ShipStation with Sophio to consolidate customer, product, shipping preference, and tracking information, as well as customer messages, all while your order ships quickly and efficiently.

Sophio Requirements

Connection Requirements:

  • An active account with Sophio.

  • Your Sophio username, password, and integration URL.

Order Import Requirements:

  • Include a Ship To address.

Connect a Sophio store to ShipStation

To connect your Sophio store to ShipStation:

  1. Log in to your Sophio admin site.

  2. Go to the Settings page, then select the ShipStation tab.

  3. Copy the Username, Password, and Integration URL provided by Sophio.

  4. Select the Sophio tile.

    Sophio logo
  5. Enter the Username, Password, and Integration URL from Sophio.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Sophio Integration

ShipStation's integration with Sophio supports the following standard features:

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information
Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information