Handshake

How to add a Handshake store to ShipStation, what features are available, and other need-to-know details.

ShipStation and Handshake streamline B2B orders and shipments. Sync Handshake orders with ShipStation to print shipping labels and fulfill orders, then sync tracking numbers and links from ShipStation back into Handshake. Get current shipping information to sales reps and customers, and ease B2B ordering with a dedicated app for traveling sales reps.

Sign up for a free trial of Handshake's B2B Commerce Platform!

Handshake Requirements

Connection Requirements:

  • An active account (as an admin) with Handshake.

  • Handshake username and password.

  • Handshake API key.

Order Import Requirements:

  • Include a Ship To address.

Connect a Handshake store to ShipStation

To connect your Handshake store to ShipStation:

  1. Log in to your Handshake admin account here.

  2. Go to the User page.

  3. Copy the API key.

  4. Select the Handshake tile.

    Handshake logo.
  5. Enter your Handshake API key, and map any custom statuses if needed.

  6. Click Connect.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Handshake Integration

ShipStation's integration with Handshake supports the following standard features:

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information
Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information