How to add a GeekSeller account to ShipStation, what features are available, and other need-to-know details.
GeekSeller is a multichannel eCommerce platform that provides an easy and affordable solution for all sellers. Features include: Analytics, Product, Inventory, and Order Management.
An active account with GeekSeller.
GeekSeller username and password.
ShipStation API Key and API Secret.
Order Import Requirements:
Include a Ship To address.
To connect your GeekSeller account to ShipStation:
Log into your GeekSeller account here.
Click My Account > Integrations > ShipStation.
Select which marketplaces and GeekSeller nodes you want to connect to ShipStation.
Copy the API Key and API Secret.
If you do not have API keys yet, click Generate New API Keys to create them.
Back in GeekSeller, enter your ShipStation API Key and API Secret.
Copy the XML Username and XML Password from Geekseller.
Click Save ShipStation Account Configuration.
You will be shown a list of your GeekSeller stores from ShipStation. Make sure the correct GeekSeller store is selected.
Back in ShipStation, select Selling Channels from the left-hand sidebar, then choose Store Setup.
Select the GeekSeller tile.
Enter your GeekSeller XML Username and XML Password.
After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
GeekSeller orders are only exposed to ShipStation a single time. If you update the order in GeekSeller after it's already imported into ShipStation, the updates will not be sent to ShipStation.
There is a delay of 30-45 minutes before a GeekSeller order will be made available to ShipStation. GeekSeller holds these orders to allow time for the order to be updated or cancelled before it's sent to ShipStation.
ShipStation cannot send email notifications for GeekSeller orders. All customer notifications will be handled by GeekSeller, or the original selling channel.