Bonanza

How to add a Bonanza store to ShipStation, what features are available, other need-to-know details, and troubleshooting tips.

Bonanza is the marketplace for “Everything But The Ordinary.” Features like customer-selected shipping methods, transmissions of tracking data back to marketplace, and automatic feedback submissions help to build your brand and develop your customer relationships.

Bonanza Requirements

Connection Requirements:

  • An active seller account on Bonanza.

  • Bonanza username and password.

  • Users must be logged in as an Admin in Bonanza for the connection to a third party to go through.

Order Import Requirements:

  • Include a Ship To address.

  • Checkout status for the order must be Complete.

Connect a Bonanza store to ShipStation

To connect your Bonanza store to ShipStation:

  1. Select the Bonanza tile.

    Bonanza logo
  2. Click Connect.

    Bonanza connect screen with arrow pointing to connect button.
  3. Login to your Bonanza account to authorize access for ShipStation. If you were already logged in to Bonanza, this step will be skipped.

  4. Click Return to ShipStation.

    Bonanza Signup Success screen with arrow pointing to Return to ShipStation button.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Bonanza Integration

ShipStation's integration with Bonanza supports the following standard features:

Additional Features for Bonanza

ShipStation's integration with Bonanza allows for the following additional features:

Feature

Description

Automatic Customer Feedback

Define up to three feedback messages in the Bonanza store's settings. ShipStation will cycle through these messages and leave feedback automatically when sending the shipment update to Bonanza.

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information

Bonanza Integration Notes

  • You must be logged into Bonanza as an Admin user for the connection to a third party to complete successfully.

Bonanza Troubleshooting Tips

Here are some common issues experienced by users, potential causes, and available troubleshooting tips.

Issue

How to troubleshoot or resolve

Error: Nullable object must have a value.

This error may occur when you are trying to import orders from Bonanza. It indicates that one or more of the required address fields on an order are not filled in.

Check your recent orders to ensure the customer's Ship To address is completed in full. Even if the address appears to be complete, we recommend you Edit it to ensure the address was entered properly. Some customers try to enter their entire address on Address Line 1.

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information