Big Cartel

How to add a Big Cartel store to ShipStation, what features are available, and other need-to-know details.

Big Cartel builds simple tools for artists and makers so they can make money doing what they love. Create an online shop in just a few steps, then customize your site’s design, add products, and manage your inventory.

To sign up for an account, go to the Big Cartel Sign-Up page!

Big Cartel Requirements

Connection Requirements:

  • An active account with BigCartel.

  • Big Cartel username and password.

Order Import Requirements:

  • Order must be paid for. Unpaid orders will not import to ShipStation.

Connect a Big Cartel store to ShipStation

To connect your Big Cartel store to ShipStation:

Connecting Multiple Big Cartel Stores?

If you're connecting multiple Big Cartel stores to ShipStation, we recommend you log out of any active Big Cartel sessions before connecting the accounts.

  1. Select the Big Cartel tile.

    BigCartel logo
  2. Click Connect.

  3. Log in to your Big Cartel account to authorize the connection. If you were already logged in to Big Cartel, this step will be skipped.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Big Cartel Integration

ShipStation's integration with Big Cartel supports the following standard features:

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information

Big Cartel Integration Notes

  • ShipStation will only import unshipped orders from Big Cartel. The order must be paid for before it will be exposed to ShipStation.

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information