AmeriCommerce

How to add an AmeriCommerce store to ShipStation, what features are available, and other need-to-know details.

AmeriCommerce offers a complete ecommerce package to grow and scale with your business. Link AmeriCommerce with ShipStation and quickly fulfill your orders using our automation features and integrations with all the major shipping carriers. Start importing AmeriCommerce orders into ShipStation in just a few steps!

Sign up for a free 14-day trial on the AmeriCommerce website to create your online store!

AmeriCommerce Requirements

Connection Requirements:

  • An active AmeriCommerce account.

  • Username and password

Order Import Requirements:

  • Have a Ship To address.

Connect an AmeriCommerce store to ShipStation

To connect your AmeriCommerce store to ShipStation:

  1. Login to your Americommerce online store.

  2. Click Settings, then Security, then Users.

  3. Click New (top right) and create a new user with a role set to administrator.

    This will allow ShipStation to access and update orders.

  4. Go to Tools > Apps & Addons > ShipStation and configure the setting for Order Status for Shipped orders.

    This will allow ShipStation to update orders in Americommerce to a shipped status once they have shipped in ShipStation.

    If you have multiple stores, set the desired order status for each store.

  5. Select the AmeriCommerce tile.

    AmeriCommerce logo
  6. Enter the credentials created in Step 3 into the Username and Password fields, along with the Store URL for your store.

  7. Modify your custom orders statuses in the corresponding fields if you have any custom order statuses other than the default AmeriCommerce statuses.

    These are not case sensitive, but must be separated by commas. Statuses using commas in AmeriCommerce must be entered without the comma.

    • Example: If the AmeriCommerce status is Approved, Pending Shipping, the ShipStation status should be Approved Pending Shipping

After you've completed the above steps, your AmeriCommerce store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like Branding, Notifications, and Product handling.

Available Features for AmeriCommerce Integration

ShipStation's integration with AmeriCommerce supports the following standard features:

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information

Additional Details about the AmeriCommerce Integration

  • ShipStation will import all products from AmeriCommerce, included eProducts and products which are marked as This item is not shipped.

  • When ShipStation sends a shipment update to AmeriCommerce, AmeriCommerce will update the order's status based on the status which is selected in the ShipStation setting within AmeriCommerce. To locate this setting, log into AmeriCommerce then navigate to Settings > Shiptation.

  • In order for ShipStation to receive the Item Warehouse Location, you must create a custom product field in AmeriCommerce named ShipStationWarehouseLocation. ShipStation will receive whatever value is entered in that custom product field.

Custom StatusesCustomer EmailsCustomer Phone NumbersRequested ServicePayment MethodDiscountsIdentifies Gift OrdersInternal NotesNotes from BuyerOrder WeightItem WeightItem ImagesItem OptionsItem Warehouse LocationStatus UpdateTracking NumberCarrierServiceCarrier FeeNote to BuyerItem Information