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Delivengo

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ShipStation Content Team

Updated

Delivengo, the international branch of Lettre Suivie from La Poste, integrates directly with ShipStation to provide you with an international option for your small parcels below 2 kg. With Lettre Suivie and Delivengo, ShipStation provides all our customers in France with the full suite of La Poste services.

Delivengo Requirements

Connection Requirements:

  • An active Profil account with Delivengo

  • Your Delivengo Login (account email address) and API Key

Support for Delivengo Profil Accounts Only

The Delivengo Easy account type is not available for use with ShipStation.

Connect a Delivengo Account to ShipStation

To connect your Delivengo account to ShipStation:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Shipping, then choose Carriers from the left-hand sidebar.

    Settings sidebar with Shipping section open and Carriers section highlighted.

  3. Go to the Your Carrier Accounts tab, then click Add Carrier.

    Carriers settings screen with arrow pointing to Add Carriers button

  4. Select the Delivengo tile and click Connect.

    Delivengo logo on square tile button that sreads, "Connect"

  5. Enter your Delivengo Username (account email address and API Key, and choose an Account Nickname to identify the carrier account in ShipStation.

  6. Click Connect.

Available Features for Delivengo

ShipStation's integration with Delivengo supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Red X mark. Unsupported feature. No.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

Red X mark. Unsupported feature. No.

Third-Party Billing

Red X mark. Unsupported feature. No.

Void Labels

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Red X mark. Unsupported feature. No.

Delivengo International Services

  • Delivengo Economic Service

  • Delivengo Priority Service

  • Delivengo Tracking Service

  • Delivengo Recommended Service (With AR)

  • Delivengo Recommended Service (Without AR)

Delivengo Package Types

  • Package

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation will manifest the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can manifest the day's shipments for the carrier and create an End of Day PDF that you can print and provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

Additional Details About the Delivengo Integration

  • The sum of all package dimensions (L+W+H) should never exceed 90 cm, and no single package side should ever exceed 60 cm. For example:

    • OK Green checkmark. Supported feature. Yes.: L=30  l= 30  h=30  <= 90 cm

    • OK Green checkmark. Supported feature. Yes.: L=60  l= 10  h=20  <= 90 cm

    • OK Green checkmark. Supported feature. Yes.: L=20  l= 20  h=10 <= 90 cm

    • NOT OK Red X mark. Unsupported feature. No.: L=70  l= 20  h=10 > 90 cm (and one side exceeds 60 cm)

    • NOT OK Red X mark. Unsupported feature. No.: L=40  l= 40  h=30  > 90 cm

  • Package weights must be less than 2 kg.

  • ShipStation's integration with Delivengo does not support third-party billing.

  • Delivengo does not support the shipment of hazardous goods.

  • Labels expire one month after creation if not used.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation will manifest the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can manifest the day's shipments for the carrier and create an End of Day PDF that you can print and provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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