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  2. Integrations Help Guide
  3. Carrier Integrations

Delivengo

Delivengo, the international branch of the Lettre Suivie from La Poste, is now available to offer ShipStation customers the overall La Poste suite of services. As the cheapest service that specializes in all small packages below 2kg, Delivengo’s international-only service ships to everywhere in the world.

ShipStation only supports Delivengo Profil Accounts

Delivengo has two account types for merchants:

  • Easy: Not supported for the Delivengo integration.

  • Profil: ShipStation only supports Profil accounts.

The Delivengo Easy Service is not an available service with ShipStation. Consider using Delivengo Tracking Service.

Delivengo Requirements

Connection Requirements:

  • An active Profil account with Delivengo.

  • Username (account email address)

  • Password (API Key)

Connect a Delivengo Account to ShipStation

To connect your Delivengo account to ShipStation:

  1. Go to Account Settings.

    Closeup of Toolbar. The red box highlights the icon for Settings.

  2. Select Shipping then choose Carriers from the left-hand sidebar.

    V3_SET_SB_SHP_Carriers_MRK.png

  3. Click the Add a Carrier Account button.

    Carriers settings screen with arrow pointing to Add Carriers button

  4. Select the Delivengo tile and click Connect.

    Delivengo_tile.png

  5. Enter your Delivengo Username (account email address and API Key, and choose an Account Nickname to identify the carrier account in ShipStation.

  6. Click Connect.

Available Features for Delivengo

ShipStation's integration with Delivengo supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Red X mark. Unsupported feature. No.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

Red X mark. Unsupported feature. No.

Third-Party Billing

Red X mark. Unsupported feature. No.

Void Labels

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Red X mark. Unsupported feature. No.

Delivengo International Services

  • Delivengo Economic Service

  • Delivengo Priority Service

  • Delivengo Tracking Service

  • Delivengo Recommended Service (With AR)

  • Delivengo Recommended Service (Without AR)

Delivengo Package Types

  • Package
Domestic ShippingInternational ShippingElectronic Customs SubmissionReturn LabelsEstimated RatesCarrier InsuranceTrackingAutomatic TrackingEnd of Day (PDF)Label BrandingLabel MessagesMulti-package ShippingMultiple Accounts

Additional Details About the Delivengo Integration

  • The sum of all package dimensions (L+W+H) should never exceed 90cm, and no single package side should ever exceed 60cm. For example:

    • OK Green checkmark. Supported feature. Yes.: L=30  l= 30  h=30  <= 90cm

    • OK Green checkmark. Supported feature. Yes.: L=60  l= 10  h=20  <= 90cm

    • OK Green checkmark. Supported feature. Yes.: L=20  l= 20  h=10 <= 90cm

    • NOT OK Red X mark. Unsupported feature. No.: L=70  l= 20  h=10 > 90cm (and one side exceeds 60 cm)

    • NOT OK Red X mark. Unsupported feature. No.: L=40  l= 40  h=30  > 90cm

  • Package weights must be less than 2kg.

  • ShipStation's integration with Delivengo does not support third-party billing.

  • Delivengo does not support the shipment of hazardous goods.

  • Labels expire one month after creation if not used.

Domestic ShippingInternational ShippingElectronic Customs SubmissionReturn LabelsEstimated RatesCarrier InsuranceTrackingAutomatic TrackingEnd of Day (PDF)Label BrandingLabel MessagesMulti-package ShippingMultiple Accounts

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