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Delivengo

Delivengo, the international branch of Lettre Suivie from La Poste, integrates directly with ShipStation to provide you with an international option for your small parcels below 2 kg. With Lettre Suivie and Delivengo, ShipStation provides all our customers in France with the full suite of La Poste services.

Delivengo Requirements

Connection Requirements:

  • An active Profil account with Delivengo

  • Your Delivengo Login (account email address) and API Key

Support for Delivengo Profil Accounts Only

The Delivengo Easy account type is not available for use with ShipStation.

Connect a Delivengo Account to ShipStation

To connect your Delivengo account to ShipStation:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Shipping , then choose Carriers from the left-hand sidebar.

  3. Click the Add a Carrier Account button.

    Carriers settings screen with arrow pointing to Add Carriers button

  4. Select the Delivengo tile and click Connect.

    Delivengo_tile.png

  5. Enter your Delivengo Username (account email address and API Key, and choose an Account Nickname to identify the carrier account in ShipStation.

  6. Click Connect.

Available Features for Delivengo

ShipStation's integration with Delivengo supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Red X mark. Unsupported feature. No.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

Red X mark. Unsupported feature. No.

Third-Party Billing

Red X mark. Unsupported feature. No.

Void Labels

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Red X mark. Unsupported feature. No.

Delivengo International Services

  • Delivengo Economic Service

  • Delivengo Priority Service

  • Delivengo Tracking Service

  • Delivengo Recommended Service (With AR)

  • Delivengo Recommended Service (Without AR)

Delivengo Package Types

  • Package

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Additional Details About the Delivengo Integration

  • The sum of all package dimensions (L+W+H) should never exceed 90 cm, and no single package side should ever exceed 60 cm. For example:

    • OK Green checkmark. Supported feature. Yes.: L=30  l= 30  h=30  <= 90 cm

    • OK Green checkmark. Supported feature. Yes.: L=60  l= 10  h=20  <= 90 cm

    • OK Green checkmark. Supported feature. Yes.: L=20  l= 20  h=10 <= 90 cm

    • NOT OK Red X mark. Unsupported feature. No.: L=70  l= 20  h=10 > 90 cm (and one side exceeds 60 cm)

    • NOT OK Red X mark. Unsupported feature. No.: L=40  l= 40  h=30  > 90 cm

  • Package weights must be less than 2 kg.

  • ShipStation's integration with Delivengo does not support third-party billing.

  • Delivengo does not support the shipment of hazardous goods.

  • Labels expire one month after creation if not used.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

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