Lengow

How to add a Lengow account to ShipStation, what features are available, other need-to-know details.

Our Lengow partnership helps you to optimize sales from many different channels using their feed management tool and services like our automation rules. Bolster your ecommerce order-fulfillment process with ShipStation and Lengow.

Don't have an account yet? Find out more about Lengow's ecommerce automation here or contact a Lengow expert to get started!

Lengow Requirements

Connection Requirements:

  • An active account with Lengow.

  • Lengow Username and Password

  • Lengow Access Token (API Key) and Secret

  • Your product catalogue:

    • Format your catalogue in CSV (recommended), TXT, XML or JSON format

    • Use the Lengow API to synchronise your tools with their platform

Order Import Requirements:

  • Must include a Ship To address.

Connect a Lengow Store to ShipStation

To connect your Lengow store to ShipStation:

  1. Log in to your Lengow account.

    Go to the API section in your profile to find your API access token and Secret.

  2. Select the Lengow tile.

    Lengow_tile.png
  3. Enter your credentials including the Access Token and Secret.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Lengow Integration

ShipStation's integration with Lengow supports the following standard features:

Common Integration Features

Default Status Mappings

Status

Lengow Status

Awaiting Payment

new

Awaiting Shipment

waiting_shipment

Shipped

shipped

Cancelled

refused, canceled, refunded

On Hold

Grey dash icon. Not applicable.

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Green checkmark. Supported feature. Yes.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Green checkmark. Supported feature. Yes.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information