FNAC (France)

How to add a FNAC account to ShipStation, what features are available, other need-to-know details.

The FNAC (Fédération Nationale d’Achats des Cadres ("National Purchasing Federation for Executives")) marketplace is one of France's largest retailers for home, recreation, and electronic goods. FNAC integrates directly with ShipStation to automatically import your orders so you can start shipping quickly. ShipStation will automatically notify your FNAC account with each order's shipment details as soon as you create each label.

FNAC is a separate entity from Darty, and you can integrate each with ShipStation as separate stores. Both retailers are part of FNAC Darty, their parent company.

FNAC Requirements

Connection Requirements:

  • An active account with FNAC.

  • shop_id

    Request your unique Shop ID from FNAC support and say that you want to work with ShipStation as a partner.

Order Import Requirements:

  • Must include a Ship To address.

  • Include at least one physical product that requires shipping.

Connect your FNAC Store to ShipStation

To connect your FNAC store to ShipStation:

  1. Select the FNAC tile.

    Image: FNAC logo. Connect button links to connection popup
  2. Enter your FNAC shop ID into the Shop ID field, then click Connect.

    Note

    If you don't know your FNAC shop ID , click Email FNAC to request it.

    Image: Connect your FNAC store popup with Email FNAC link highlighted.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for FNAC

ShipStation's integration with FNAC supports the following standard features:

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information