How to create orders manually within ShipStation instead of importing orders from a store.
Manual Orders are orders created directly in ShipStation, not imported from a connected store. Create a manual order for one-time special orders or orders taken over the phone.
ShipStation keeps all manual orders in a manual store. You can create multiple manual stores to better organize your manual orders in the Orders tab.
If learning by doing is more your style, take the ShipStation University Importing Orders into ShipStation course. The lesson videos will show you how to import from your stores, import from a CSV file, and create manual orders in ShipStation.
Manual orders can only be created in manual stores.
Manual orders cannot be moved between stores, so be sure to create orders in the correct store.
Customer names will auto-fill the recipient name field after you enter 3 or more characters, as long as a customer record exists in ShipStation.
If a customer record exists in ShipStation, you can create a label directly from the Customers tab and ShipStation will automatically fill in the recipient details. Select the customer record from the Customers tab and click Create Label. This will only create a label, not an order!
Order Date and Total Order amount cannot be edited once the order has been saved. Other fields can be edited directly in the order if needed.
There is currently not an option to duplicate a manual order.
When creating a manual order, the Order Number field limits the number of characters to 50 or less.