Oxatis

How to add an Oxatis store to ShipStation, what features are available, and other need-to-know details.

Oxatis gives merchants features to help build a successful online presence, including design, SEO, marketing, order management, international development, B2B, and more. The ShipStation integration with Oxatis allows you to import orders from the Oxatis eCommerce platform and update those orders with tracking information when a label is created.

Interested in starting an Oxatis account? Register for a 15-day free trial with Oxatis!

Oxatis Requirements

Connection Requirements:

  • An active account with Oxatis.

  • Your Oxatis Token.

Order Import Requirements:

  • Must include a Ship To address.

Other Requirements:

  • Custom status mapping for the Shipped status must be SST-SHIPPED.

Connect an Oxatis store to ShipStation

To connect your Oxatis store to ShipStation:

  1. Select the Oxatis tile.

    Logo for the Oxatis selling channel.
  2. Fill in the Token field with your Oxatis Token.

    Connect Oxatis store with fields for Oxatis Token and a list of statuses.
  3. Fill out the Store Order Statuses based on the mnemonic code used for your Oxatis statuses.

    Important

    Set the Shipped Status to SST-SHIPPED. If this status is not set correctly, ShipStation will be unable to successfully send marketplace notifications back to Oxatis when you ship your orders.

  4. Click Connect to finish.

    After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page.

  5. Set the Store Timezone setting to (GMT+00:00) GMT Standard Time (Greenwich Mean Time: London).

  6. Fill out any other store details as desired, then click Save Changes.

Oxatis Integration Available Features

The ShipStation integration with Oxatis supports the following standard features:

Additional Features for Oxatis Integration

The ShipStation integration with Oxatis allows for the following additional features:

Feature

Description

Pickup Orders

Oxatis orders with pickup information will import into ShipStation for the following carriers:

  • Colissimo

  • Mondial Relay

Your Oxatis store must be configured for pickup orders using the supported carriers for pickup information to be successfully sent to ShipStation.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information