Cdiscount

How to add a Cdiscount store to ShipStation, what features are available, and other need-to-know details.

Cdiscount is one of the largest e-commerce retail sites in France. ShipStation's integration imports your Cdiscount orders and automatically notifies the marketplace when each order is shipped. Additionally, the Cdiscount integration with ShipStation supports the pickup/dropoff features with both Colissimo and Mondial Relay.

Cdiscount Requirements

Connection Requirements:

  • An active account with Cdiscount.

  • Your Cdiscount API username and API password.

Order Import Requirements:

  • Order must include a Ship To address.

Other Requirements:

  • Order must be in Validated - to Ship status in Cdiscount to ship using ShipStation.

Connect a Cdiscount Store to ShipStation

To connect your Cdiscount store to ShipStation:

  1. Retrieve your API username and API password from your Cdiscount account.

  2. Log into ShipStation.

  3. Select the Cdiscount tile.

    C discount logo on square tile. Button that reads, Connect.
  4. Paste your API username and API password into the corresponding fields.

  5. Click Connect.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Cdiscount Available Features

ShipStation's integration with Cdiscount supports the following standard features:

Cdiscount Additional Features

ShipStation's integration with Cdiscount allows for the following additional features:

Feature

Description

Import refresh

The first time you import orders, ShipStation will import orders from the previous 29 days.

All subsequent order imports will look at the prior 30 days and import the following:

  • Any orders modified within 24 hours of the previous import action

  • Any new orders since the previous import

Item Options

ShipStation will import both color and size as item options, if present on the order.

Pickup Orders

Cdiscount orders with pickup information will import into ShipStation for the following carriers:

  • Colissimo

  • Mondial Relay

Does not allow partial shipment notifications

Cdiscount does not accept marketplace notifications for orders that are partially shipped.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information