Colissimo, a La Poste carrier, integrates with ShipStation to provide domestic and international shipping labels and parcel tracking. The Colissimo integration with ShipStation also supports Colissimo drop-off points if your customer selects it during checkout from your store.
If you'd like to sign up for a Colissimo account, visit the La Poste sign-up page.
Connection Requirements:
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An active account with Colissimo
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Your Colissimo username and password
ShipStation's integration with Colissimo supports the following standard features:
ShipStation's integration with Colissimo allows for the following additional features:
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Feature |
Description |
|---|---|
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A4 Drop-off Labels |
You can create an A4-sized (210 x 297 mm, close to 8.5" x 11") label where proof of drop off and drop-off instructions are provided as a tear-off element. |
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Carrier insurance |
Shipments in mainland France automatically include insurance for loss or damage up to €23 per kilo (€690 maximum with or without signature). For shipments greater than or equal to 1kg, an invoice is required for compensation. Review the La Poste website for more details. You may add carrier insurance to ShipStation shipments for coverage beyond the included insurance. |
|
Void labels |
|
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End of Day forms (PDF) |
An End of Day (EOD) form is a document that lists all shipments for the carrier each day. You can provide the EOD form to the carrier driver if requested or as a safeguard in the event you need to file a claim. |
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Customs forms |
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Supports Pickup Relay |
If your customer selects the Pickup Relay option during checkout, the order will import with the drop-off location as the recipient address. Select a supported Colissimo service when you configure the shipment and create the label normally. |
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Colissimo PUDO (Pickup/Dropoff) Services are Currently Unavailable in ShipStation: Colissimo supports PUDO, but this feature is not yet available in ShipStation. If you don't want these services to appear in your Services drop-down menu, go to
Settings > Shipping > Carriersand click the link under the Services heading to remove them. This impacts the following services:-
DOMESTIC:
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Point Retrait – Pickup ou en consigne Pickup Station
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Point Retrait – en Bureau de Poste
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INTERNATIONAL:
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Point Retrait – en Bureau de Poste
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Point Retrait – en relais
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Point Retrait – Consigne Pickup Station – Sauf France et Belgique
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If you attempt to create a label in ShipStation with one of these services, this error occurs:
Le code ou l'adresse point de retrait n'a pas été transmis. That translates toThe collection point code or address has not been transmittedin English. -
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Colissimo does not provide rates to ShipStation.
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If your Ship From Location includes a Company Name, your label will print with the Company Name and not the sender name. If no Company Name is included, the label will print with the sender's name.
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If using the 8.5"x11" label format, the borders of the label may not print as expected. However, you can still use the label as all required data will still be included.
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ShipStation's integration with Colissimo does not support third-party billing.