Colissimo

Colissimo, a La Poste carrier, integrates with ShipStation to provide domestic and international shipping labels and parcel tracking. The Colissimo integration with ShipStation also supported Colissimo dropoff points, if your customer selects it during checkout from your store.

If you'd like to sign up for a Colissimo account, visit the La Poste sign-up page.

Colissimo Requirements

Connection Requirements:

An active account with Colissimo
Your Colissimo username and password

Connect a Colissimo Account to ShipStation

To connect your Colissimo account to ShipStation:

Go to Account Settings.
Select Shipping , then choose Carriers from the left-hand sidebar.
Click the Add a Carrier Account button.
Select the Colissimo tile and click Connect.
Enter your Colissimo Username and Password.
Click Connect.

Colissimo Available Features

ShipStation's integration with Colissimo supports the following standard features:

Common ShipStation Features

Feature	Supported?
Domestic Shipping
International Shipping
Electronic Customs Submission
Return Labels
Estimated Rates
Carrier Insurance
Tracking
Automatic Tracking
End of Day (Electronic)
End of Day (PDF)
Label Branding
Label Messages
Multi-package Shipping
Multiple Accounts

Colissimo Domestic Services

Domicile (France) sans signature
Domicile (France) avec signature
Retour France
Point Retrait – en Bureau de Poste
Point Retrait – Pickup ou en consigne Pickup Station

Colissimo International Services

Expert International
Domicile (Europe) sans signature
Domicile (Europe) avec signature
Domicile (Territoires Français) sans signature
Domicile (Territoires Français) avec signature
Point Retrait – en Bureau de Poste
Point Retrait – en relais
Point Retrait – Consigne Pickup Station – Sauf France et Belgique

Colissimo Package Types

Package
Custom Packages

Colissimo Additional Features

ShipStation's integration with Colissimo allows for the following additional features:

Feature	Description
Carrier insurance	Shipments in mainland France automatically include insurance for loss or damage up to €23 per kilo (€690 maximum with or without signature). For shipments greater than or equal to 1kg, an invoice is required for compensation. Review the La Poste website for more details. You may add carrier insurance to ShipStation shipments for coverage beyond the included insurance.
Void labels	Labels voided via ShipStation are not voided in your Colissimo account. Unused labels automatically expire after a period of time.
Customs forms	Colissimo includes CN23 customs forms on their labels, but you must fill in the declarations by hand. ShipStation automatically adds the weight per article to the declaration form. To determine the article weight, ShipStation divides the shipment total weight by the number of articles.
Supports Pickup Relay	If your customer selects the Pickup Relay option during checkout, the order will import with the drop-off location as the recipient address. Select a supported Colissimo service when you configure the shipment and create the label normally.

Colissimo Integration Notes

Colissimo does not provide rates to ShipStation.
If your Ship From Location includes a Company Name, your label will print with the Company Name and not the sender name. If no Company Name is included, the label will print with the sender name.
If using the 8.5"x11" label format, the borders of the label may not print as expected. However, you can still use the label as all required data will still be included.
ShipStation's integration with Colissimo does not support third-party billing.