Colissimo

Colissimo is a carrier from La Poste that delivers packages worldwide.

If you'd like to sign up for a Colissimo account, visit the La Poste sign up page.

Colissimo Requirements

Connection Requirements:

  • An active account with Colissimo.

  • Your Colissimo username and password.

Connect a Colissimo Account to ShipStation

To connect your Colissimo account to ShipStation:

  1. Select the Colissimo tile and click Connect.

    ColissimoConnectionTile.png
  2. Enter your Colissimo Username and Password.

  3. Click Connect.

Colissimo Available Features

ShipStation's integration with Colissimo supports the following standard features:

Colissimo Additional Features

ShipStation's integration with Colissimo allows for the following additional features:

Feature

Description

Carrier Insurance

Shipments in mainland France automatically include insurance for loss or damage up to €23 per kilo (€690 maximum with or without signature).

For shipments greater than or equal to 1kg, an invoice is required for compensation. Review the La Poste website for more details.

You may add carrier insurance to shipments in ShipStation for coverage beyond the included insurance.

Void labels in ShipStation

You can void your labels in ShipStation but the labels are not voided in your Colissimo account.

Unused labels automatically expire after a period of time.

Customs forms

  • Colissimo includes CN23 customs forms on their labels, but you must fill in the declarations by hand.

  • ShipStation automatically adds the weight per article to the declaration form. To determine the article weight, ShipStation divides the shipment total weight by the number of articles.

Domestic ShippingInternational ShippingElectronic Customs SubmissionReturn LabelsEstimated RatesCarrier InsuranceTrackingAutomatic TrackingEnd of Day (PDF)Label BrandingLabel MessagesMulti-package ShippingMultiple Accounts

Colissimo Integration Notes

  • Colissimo does not currently provide rates to view in ShipStation.

  • If a Company Name has been entered into your Ship From Location, your label will print with the company name and not the sender name. If no Company Name has been entered, the label will print with the sender name.

  • If using the 8.5"x11" label format, the borders of the label may not print as expected. However, you can still use the label as all required data will still be included.

  • ShipStation's integration with Colissimo does not support third-party billing.

Domestic ShippingInternational ShippingElectronic Customs SubmissionReturn LabelsEstimated RatesCarrier InsuranceTrackingAutomatic TrackingEnd of Day (PDF)Label BrandingLabel MessagesMulti-package ShippingMultiple Accounts