How to create and print your first label in ShipStation.
Shipping an order includes 2 basic steps: configuring the shipment and then creating and printing the label. For your first label, we'll take you through the process step-by-step so you fully understand how it works. Once you have created the label, ShipStation automatically moves the order into the Shipped status and notifies your selling channel for you.
If you haven't yet imported any orders into ShipStation but you still want to create a label, you can create a manual order first, then follow the instructions in this article. Or, you can create a label with our Rate Calculator, which you can do at any time even when you don't have any orders in ShipStation.
You can now go back to the Orders screen and click the Create + Print Label button.
Depending on the carrier you've selected, you may then see the Cost Review screen.
To create a label successfully, at a minimum you must set your Ship From location, shipment weight, service class, and package type. Some service classes will also require you to enter the package dimensions (we recommend you always enter package dimensions, to ensure you get the most accurate rates and avoid the possibility of the carrier billing you additional fees for inaccurate shipment details).
In ShipStation, you can configure all of these options in the Configure Shipment Widget, which appears in the Shipping Sidebar when you have selected an order.
If you do not see the Configure Shipment Widget, make sure you have checked the option to Show Sidebar.
You should see the Rate in ShipStation automatically adjust as you enter your shipment details. ShipStation sends your shipment details to the carrier for the rate estimate as you enter them! If you'd like to view multiple rates for different services and different carriers before you decide which carrier and service you will choose, click the rate calculator icon . It will use the details you've already entered to show you the rates for the different available services.
If an alert icon appears instead of a rate, it may be because the details you entered are not acceptable for the selected service type. Click the alert icon to view the alert message and then adjust your shipment configuration as needed.
Once you have configured your shipping options, you are ready to create and print your label!
Printer Settings for Labels!
If you have never printed a shipping label from your workstation or printer, we recommend you first confirm your printer preferences are set correctly.
Review the Printer Setup (macOS) or Printer Setup (Windows) articles for instructions on how to configure your printer preferences to print shipping labels.
Click the Create + Print Label button.
If you've selected one of ShipStation's included carriers but did not complete the Carrier Setup on the Onboard screen, you'll be prompted here to add your label payment method and add funds to the balance used to purchase your labels.
Follow the on-screen instructions to complete the payment method setup. This payment method is used to purchase your labels. It will not affect your ShipStation trial or apply a subscription plan to your account.
As soon as you have completed the payment method setup, ShipStation requests the label from the carrier. You will then see the label appear in the print label pop-up.
The print label pop-up gives you three options to print, but since this is your first label, the quickest and simplest method is the browser print option.
Choose the browser print icon and select your label printer in the printer list. Click Print.
This will tell your web browser to send the label directly to your printer. Your label will print and you can then affix it to the shipment and send it on its way!
Congratulations! You just shipped your first order using ShipStation!
Learn About Other Printing Methods
ShipStation provides 2 other options for printing so you can choose the options that are best for your workflow: Download and Print through ShipStation Connect.
Choose Download to download the label PDF to your downloads folder. You can then print it from any PDF viewer.
ShipStation Connect is an additional application you can download that provides you with customization and time-saving features. For example, ShipStation Connect allows you finer control over your printer availability to other users on your account as well as the ability to print labels remotely, pull shipment weights from a connected USB scale, and assign specific printers as the default for different document types.
Review our Introduction to ShipStation Connect help article for details and instructions on how to install, set up, and use it!
Now that you've successfully shipped your first shipment using ShipStation, you might be wondering what you should do next. Here are a few suggestions to get you going!
Common post-shipping tasks include checking the tracking status of your shipments, reprinting a label, or voiding a label. Check out our Post-Shipping Tasks help article to learn how to accomplish each of these tasks in ShipStation.
Set up shipment notifications in ShipStation so your customers receive an email with their tracking information as soon as their order has shipped.
Create some automation that will configure your shipments automatically, based on the criteria you specify.
Learn about ShipStation's order management features, like searching and sorting, filters, and order tags so you can ship like a pro in no time!
Install ShipStation Connect so you can use a USB scale to send shipment weights to ShipStation and configure your account so you can print no matter where you are.
Create a branded experience for your customers with customized packing slips, email templates, and your own branded tracking page.