How to add a Shop.com store to ShipStation, what features are available, and other need-to-know details.
Shop.com is a shopping comparison site. Search for your favorite products from the best stores on the web and see them side by side. Then decide which price, shipping method, and delivery schedule options work best for you. Shop.com offers tools and expert advice to help shoppers make informed buying decisions and to find the best product for their needs.
Learn more about selling with Shop.com, the process to apply for approval, and how to access their APIs on Shop.com's Get Started page.
Connection Requirements:
Order Import Requirements:
Connect a Shop.com Store to ShipStation
To connect your Shop.com store to ShipStation:
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Select the Shop.com tile.
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Enter your ShipStation Token.
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After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.
Available Features for the Shop.com Integration
The ShipStation integration with Shop.com supports the following standard features:
If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.
ShipStation will import the customer phone number with the order data.
ShipStation will import the shipping method chosen by the customer during their store checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation can determine if an order is a gift from the order data sent by the store.
ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.
ShipStation will import notes provided by the customer when they made their purchase.
ShipStation will import the total order weight from the store.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.
ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information
If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.
ShipStation will import the customer phone number with the order data.
ShipStation will import the shipping method chosen by the customer during their store checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation can determine if an order is a gift from the order data sent by the store.
ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.
ShipStation will import notes provided by the customer when they made their purchase.
ShipStation will import the total order weight from the store.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.
ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information